Cancellation/Refund Policy

At Loopinite, we strive to provide high-quality products and services to our customers. We understand that there may be occasions where you need to cancel an order or request a refund. This Cancellation/Refund Policy outlines the procedures and guidelines for cancelling orders and requesting refunds.

1. Digital Products:

1.1. Cancellation: Due to the nature of digital products, cancellations are generally not accepted once an order has been processed and the product has been delivered. However, if you have concerns or issues with your digital purchase, please contact us, and we will do our best to assist you.

1.2. Refunds: Refunds for digital products may be considered on a case-by-case basis and will be subject to review by our customer support team. If you believe you are entitled to a refund, please contact us within 2 days of your purchase with details of your order and the reason for your request.

2. Digital Marketing Services:

2.1. Cancellation: For digital marketing services such as web development, app development, SEO, email marketing, and other digital advertising services, cancellations may be accepted before the commencement of work. Once work has begun on your project, cancellations may be subject to fees or penalties as outlined in your service agreement.

2.2. Refunds: Refunds for digital marketing services will be provided in accordance with the terms and conditions outlined in your service agreement. Please refer to your service agreement or contact our customer support team for more information regarding our refund policy for digital marketing services.

3. How to Request a Cancellation/Refund:

3.1. To request a cancellation or refund, please contact our customer support team at [hello@loopinite.com/02269719218/contact form] with your order details and the reason for your request.

3.2. Our customer support team will review your request and may require additional information to process your cancellation or refund.

4. Processing Time:

4.1. Please allow 1-3 business days for us to process your cancellation or refund request. Refunds will be issued using the original payment method used for the purchase.

5. Exceptions:

5.1. Loopinite reserves the right to refuse or limit refunds in cases where we believe the request is fraudulent, abusive, or violates our terms and conditions.

6. Contact Us:

6.1. If you have any questions or concerns regarding our cancellation/refund policy, please contact us at [hello@loopinite.com/02269719218/contact form].

Thank you for choosing Loopinite. We appreciate your understanding and cooperation regarding our cancellation and refund procedures.